1． Except for personal like and human damaged reason,other conditions can return goods and the return principle is based on replace same item.
2． If replace a merchandise for being out of stock can replace the merchandise of same price or turn into down payment and it will be deducted while purchasing from next time.
3． If return goods and change goods, will be required to provide a data, the data needed please see a following commentary.
4．Within seven days after the day that you sign and receive the merchandise, you keep the right to return and change the product. However, after 7 days that you sign and receive the merchandise, we have the right to refuse your requirement to return or change the product;
5．Before you send back the goods for return or change, please do contact with our website staff first, also sending us your return item list . We will not deal with the return without contacting with our website staff first.
6. Note that :the fee from the return or change of the product should be paid by customers.
7. If receive the goods returned by customers, we will pay the carriage of the bottom weight, but it must be checked that the mistake made by us!
8. The return reason don't include the size of the goods
THE DATA OF RETURN GOODS
1. The bill of return goods should be filled by computer and print out perfectly.
2. The returned goods must be packed by original plastic bag, and the protect film must be packed well
The circumscription of breakage by human:
1. decoration items parting
2. surface abrasion
3. parting of Earring
In order to protect you and other consumer'benefit, if we check the returned item and there is no quality problem, we will not send back the item that required to be return.
Every member,Please co-operate with us and abide by the regulation. Should you have any question, please send email to
zoeshopping@126.com .
Thanks for your support.
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